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Viewing posts tagged Employees.

Five Interview Questions for Customer-Facing Employees

To build a customer-centric business, you need employees who can resolve customers’ problems while representing your company in the way you expect.

Here are five questions to help you determine if a potential employee has the right temperament to do the job.

Five Interview Questions for Customer-Facing Employees

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Five Reasons to Listen to Your Employees

Listen to your employees. There really is a reason that you have two ears and one mouth. Here are five reasons why it makes a difference.

Five Reasons to Listen to Your Employees

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Five Ways to Boost Employee Morale

Every employee is different and what motivates one may not motivate another. It’s a fact that rewarding everyone the same way, can actually demotivate top performers. So, consider employees or teams individually and think of a variety of way to reward them for their efforts.

Here are five high-level approaches that might work.

Five Ways to Boost Employee Morale
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Five Ways to Show Your Customers You LOVE Them

Remember, your best customers are your current ones. But you’ve got to pay attention to them. A recent study shows that 68% of people change vendors because of indifference toward them by the owner, manager or employees.

Here are five things you can do to combat that indifference.

Five Ways to Show Your Customers You LOVE Them

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Five Ways to Chase Away Good Employees

If you can’t keep your best employees happy, you’re not going to keep them. Although your best employees are the ones you can least afford to lose, they are the ones who have the most options and—if they’re unhappy—are the ones who are most likely looking RIGHT NOW.

Here are five ways to push them out the door.

Five Ways to Chase Away Good Employees

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Five Thoughts on Creating Your Corporate Culture

One of the key elements in building a successful business is creating a culture that reflects what you stand for and what you feel is important. Your culture is a true reflection of what you, your staff and your clients believe about your organization.

Here are five things to consider in creating your corporate culture.

Five Thoughts on Creating Your Corporate Culture

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Five Thing Not to Wear to Work

Unless you’re working from a home office and there’s no chance of any business contact coming to see you, you really should shy away from wearing any of the following.

With full disclosure, however, I will tell you that when I was writing my last book my husband was out of town for three days running and I did not change out of my PJs for that entire time. So who am I to give fashion advice?

Five Things Not to Wear to Work

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Five Ways to Boost Employee Morale

Employee morale is a crucial element in building a successful business, and if you think that money is the best way to enhance morale, think again! Oh, sure, money is important, but if employees don’t enjoy their jobs or the way management treats them, they won’t be around for long.

Here are five morale-building strategies to consider.

Five Ways to Boost Employee Morale

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Five Winning Traits to Seek When Hiring

Do you focus too much on the years of experience, business degree, or skills—such as coding or QuickBooks—and not enough on the PERSON when you are hiring? You can always teach skills, but not so with a person’s basic personality or emotional quotient.

Here are five traits to seek the next time you’re making a hire.

Five Winning Traits to Seek When Hiring

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Five Concepts to Keep Your Best Employees

An average US employee changes jobs about seven times during a career, and with millennials, that number is predicted to increase. These changes are tough for business owners like us who invest in training employees, introducing them to our key customers, and feeling like they are part of “the family.”

There is something you can do to stem the tide, however. Studies show that organizations with the lowest employee turnover focus on these five concepts.

Five Concepts to Keep Your Best Employees

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From Our Insights

  • Five Beliefs That Will Take You Far in Life
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  • Five Tendencies of Women in Business
  • Five Tendencies of Men in Business
  • Five Ways to Move a Deal Forward
  • Five Ways to Build Personal Power
  • Five Interview Questions for Customer-Facing Employees
  • Five Reasons to Listen to Your Employees
  • Five Ways to Boost Employee Morale
  • Five Approaches to Creating Warm Business Relationships

Five Beliefs That Will Take You Far in Life

I’ve often been referred to as a “Pollyanna” because I really believe that no matter what you’ve got going on in your life, you can make it truly great. I’m not saying that it is easy to make it great, but if you make that decision and are willing to work on the changes required, I believe that anyone can have a great life.

Here are five concepts that can move you in that direction.

Five Beliefs That Will Take You Far in Life

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By Mary Cantando91 Comments

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Five Beliefs That Will Take You Far in Life

I’ve often been referred to as a “Pollyanna” because I really believe that no matter what you’ve got going on in your life, you can make it truly great. I’m not saying that it is easy to make it great, but if you make that decision and are willing to work on the changes required, I believe that anyone can have a great life.

Here are five concepts that can move you in that direction.

Five Beliefs That Will Take You Far in Life

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By Mary Cantando91 Comments

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