If you want to retain key customers for the long haul, the questions you ask are often more important than any other conversation you have with them.

Here are five questions to ask the customers that you want to keep.

Five Questions to Ask Your Customers

Sometimes we focus so much on being efficient, that we don’t think about how we come across to others. But your reputation is important, not just for present-day dealings, but for your entire future.

Here are five things you might consider to improve your reputation.

Five Ways to Enhance Your Reputation

1. Show up on time.

How can you create sales emails that get opened? This is a real problem, because no matter how much time and effort you spend writing your sales email, prospects open fewer than 24% of them. That's not even one out of four. Let's look at some factors that can improve that ratio.

Here are five approaches you might use to improve your email response rate.

Five Approaches to Improve Your Email Response

Stress is one of the greatest enemies of successful women, particularly business owners.

If you can lessen negative stress, you’ll be able to accomplish a lot more in your business and in your life. You can increase the chances of winning the "battle" against stress by considering these five approaches.

Five Ways to Cut Down on Stress

Well, we blinked and missed the first six months of this year. It is GONE forever. But not to despair. If you learned something valuable during that time, then all is good.

Here are five things I’ve learned in the first six months of this year.

Five Things I’ve Learned So Far This Year

You don’t have to take my word for it. Some pretty smart people have gained success by taking risks.

Here are thoughts from five of them.

Five Ideas on Taking Risks 

What, exactly, does it take to build a successful business?

And can we make them all start with the same letter?

Sure…here are the Five Ps of building a business.

Five P’s of Successful Entrepreneurship

Are you spending more time (and dollars!) in meetings than you should? Do you come out of meetings with nothing specific resolved? Maybe the issue is with the way you conduct those meetings.

Here are five steps to ensure that your meetings gain the best results.

Five Steps That Add Value to Meetings

Studies show that only 20% of your success in life comes from your actual intelligence. A good part of the remaining 80% comes from others’ perceptions of you. So, why not do all you can to influence that perception?

Here are five (rather simple) things you can do to appear smarter in the eyes of others.

Five Ways to Appear Smarter 

It is so much easier (and less expensive) to hold onto existing customers then it is to gain new ones. So one of your top business goals should be to keep your customers happy.

Here are five ways you can stand out in their eyes.

Five Ways to Stand Out in the Eyes of Your Customers