When people feel that you are really listening to them, they will approach you more, trust you more and confide in you more. So, whether it’s a partner, an employee, a client or a prospect, it really pays to listen.

Here are 5 approaches you can use to improve your listening skills.

5 Ways to Really “Hear” Others

There is huge value in being able to get inside your customer’s head. And the best way to do that is by asking questions. But standard, run-of-the-mill stuff, doesn’t give you much insight.

Try these quirky questions instead.

5 Quirky Questions to Ask About Your Customers

Ever have one of those days when everything seems to be going wrong? Of course you do. We all do. Looking for a surefire way to turn that day around in just a few minutes? Find a quiet place and ask yourself the questions below.

5 Questions to Turn Your Day Around

Do sales objections stop you in your tracks? Here is a quick five-step process to get around them.

5 Steps to Overcoming Sales Objections

The days of mailing press releases are long gone, but that doesn’t mean that you can’t provide the same info in an email, allowing you to send multiple notices quickly and conveniently. Here are some things to remember in using email to pitch a reporter.

5 Ways to Pitch a Reporter via Email

You can spend all kinds of time doing market research, reading, and studying your industry. But you may be letting the source of in-depth knowledge about your business go to waste. Consider sitting down with your employees (and even your customers) individually to ask the following key questions.

5 Questions to Ask Others about Your Business

Are you working really hard to grow sales, but it just isn’t happening? Maybe your communication is actually preventing you from making those sales.

Here are five communication ideas that could jump start your sales.

5 Communication Tips to Grow Sales

Last week we looked at some questions to ask your customers. This week, research your company from the inside out by asking your staff what they think.

Be sure they know that you’re not looking for the “life is wonderful” answer here, but the real truth—the good, the bad and the ugly!

Here are a few questions to start with.

5 Questions to Ask Your Staff

Press releases are a great way to promote yourself and your business. Last week we discussed five reasons to develop a press release. Now that you understand different justifications for developing a press release, here are some great ways to utilize it.

Five Great Ways to Use a Press Release

Tomorrow is one of the most significant of all US holidays. We think of July 4th as the birthday of our nation. Besides celebrating with friends and family, you can actually capitalize on holidays like this to grow your business. Here are a few ways to do that:

Five Ways to Capitalize on a Holiday